FAQs & Policies

    Everything you need to know about ordering, delivery, allergies, and more.

    Ordering & Delivery

    Allergens & Dietary

    Event Catering

    Returns & Refunds

    Important Allergen Information

    All our products are made in a kitchen that handles the following allergens:

    • Gluten (wheat, barley, oats)
    • Eggs
    • Milk and dairy products
    • Tree nuts (almonds, hazelnuts, walnuts, pecans)
    • Peanuts
    • Soya

    While we take precautions to prevent cross-contamination, we cannot guarantee that any product is completely free from traces of allergens. If you have a severe allergy, please contact us before ordering.

    Our Policies

    Important information about ordering from Evelyn's

    Privacy Policy

    We take your privacy seriously. We collect only the information necessary to process your orders and improve our services.

    Your data is never sold to third parties. We use secure payment processing and encrypted connections to protect your information.

    For marketing emails, you can unsubscribe at any time using the link in any email we send.

    Terms of Service

    By ordering from Evelyn's, you agree to our terms and conditions. Prices are subject to change without notice.

    All orders are subject to availability. We reserve the right to refuse service to anyone for any reason.

    Images on our website are for illustration purposes. Actual products may vary slightly in appearance.